Service Policy
Warranty
1.       The product has a warranty of one year from the date of purchasing.
2.       If the instrument does not work properly, please contact the warrantor immediately.
3.       Following repairs are charged within warranty period:
(1)     Problems caused by accidents and man-made damages.
(2)     Damages caused by unauthorized repair.
(3)     Damages caused by inappropriate operation.
4.       We provide continuous maintenance and repair after warranty period with certain charges.
5.       The entire risk as to the quality and performance of the software is with the purchaser. We do not warrant that the software will meet the purchaser’s requirements, nor that the operation of the software will be uninterrupted or error-free, or that all software errors will be, or can be, corrected. The purchaser assumes the responsibility for the installation, use and results obtained from the Systems and Programs. We shall have no liability or responsibility to the original purchaser or any other person or entity with respect to any claim, loss, liability, or damage caused or alleged to be caused directly or indirectly by any software we supplied.
Accessories, Consumable and Supply Information
For purchasing of consumable probe, printing paper and acoustic gel, please contact the local distributor or manufacturer.